Matrix Pure Wool 904 Sunset Rug Rug Culture

Fast Shipping and Professional Packaging

We provide a variety of shipping options due to our long-running partnerships with UPS, FedEx and DHL. Our warehouse staff are highly trained to package your goods exactly as per the specifications we offer. Your products will go through an exhaustive inspection and properly secured before they are shipped. We deliver to hundreds of thousands of customers daily in different countries. This is a sign of our determination to become the largest online retailer worldwide. Warehouses and distribution centers can be located throughout Europe as well as the USA.

Orders that contain more than one item are assigned processing times for each item.

Prior to shipment, we check the item thoroughly before sending the items. The majority of orders will be delivered within 48 hours. Delivery is expected to take between 3 and 7 days.

Returns

The inventory is constantly changing and we do not fully manage it due to the fact that several stakeholders are involved, including our factory and warehouse. The actual stock levels can fluctuate at any moment. It is possible that the stock may run out after the order has been made.

Our policy is valid for 30 days. We will not exchange or refund your order after 30 days since the purchase.

To be considered eligible for return it must be in its original packaging, unopened and in the same condition as when you received it. The item must be in its original packaging.