Matrix Pure Wool 902 Safari Rug Rug Culture

Prompt Shipping and Professional Packing

Through our long-term relationship in a long-standing partnership with UPS, FedEx, DHL and many other leading global carriers, we are able to offer various shipping options. Our warehouse staff is extremely skilled and will package your goods in accordance to our precise and precise specifications. Your products will be subjected to an exhaustive examination before they will be properly packaged prior to being sent out. We deliver to hundreds of thousands of customers daily across various countries. This shows our commitment to becoming the largest online retailer on earth. Both Europe and the USA have warehouses and distribution centres.

Note: Orders with more than one item will be assigned a separate processing period for each item.

Prior to shipping the items, our staff will carry out a thorough inspection on the products you ordered. The majority of orders will be sent within 48 hours. The delivery time varies between 3-7 days.

Returns

Due to multiple entities which include the factory as well as the warehouse, we're unable to effectively manage inventory. The actual inventory can fluctuate at any time. Please understand it may happen that your order is out of stock when the order has been placed.

Our policy is valid for 30 days. If 30 days have gone in the past since you purchased however, we're unable to give you a return or exchange.

For your item to be eligible for return the item must not be opened and in the condition you received it in. It should also be returned in the original packaging.